[Handling of personal information]
In the recruitment activities of Sotetsu Hotel Management Co., Ltd. (hereinafter referred to as "our company"), personal information entrusted to us will be handled as follows:

1. Name of the business operator

Sotetsu Hotel Management Co., Ltd.

2. Personal information protection manager

Yasuhiko Hoshida, General Manager of Business Management Division

3.Purpose of use of personal information

We will collect information that can identify you as an individual, such as your name, address, telephone number, and email address (hereinafter referred to as "personal information"), for the purpose of using it for our recruitment selection activities, such as informing you of recruitment selection dates and sending materials.
For foreign nationals, we will collect information that can verify their residency and work status in Japan, in order to confirm whether they are eligible to work in Japan. For those who hold a disability certificate, we may collect information that can verify the type, level, and details of their disability, in order to determine whether they are suitable for the job.
In addition, when you make an inquiry by telephone or when we contact you, we may record the contents of the call in order to accurately record the content, reconfirm the content, and use it to improve the quality of our telephone response.

4. Storage and management of personal information

We will strictly manage the personal information we collect from you to ensure that it is not handled inappropriately under our responsibility.
In addition, once our recruitment activities are complete, we will be responsible for properly disposing of and deleting any application documents we receive. Please note that we will not return any application documents that we have received.

5. Provision of personal information to third parties

We will not disclose personal information to third parties without the consent of the individual, except in the following cases:
I. When provided in accordance with laws and regulations.
II. When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the consent of the individual.
III. When it is necessary to protect the life, body, or property of the individual or the public, but it is difficult to obtain the individual's consent.
IV. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining your consent may hinder the performance of those duties.

6. Consignment of Personal Information Handling

We outsource some of our recruitment operations, and may entrust the relevant personal information to the extent necessary to accomplish this purpose.When outsourcing processing, we select contractors on the condition that they ensure a sufficient level of personal information protection, and we only do so after concluding a confidentiality agreement.

7. Disclosure, correction, deletion, etc. of personal information

If we receive a request for notification of the purpose of use of personal information, disclosure, correction, addition or deletion, suspension of use or erasure, or suspension of provision to a third party, we will respond promptly in accordance with our company's procedural regulations after verifying your identity. However, we may not be able to respond to your request if it would interfere with our business, etc.

8. Voluntary provision of personal information and consequences of not providing it

Providing personal information is optional, but if you do not provide the personal information we request, or if there are any incomplete information in your application documents, it may affect subsequent contact with you.

9. Personal information acquired in a way that cannot be easily recognized by the individual

(A) Cookies
Our website uses cookies to obtain information to provide you with more useful services and for session management. No personally identifiable information is collected at this time.
Users can reject cookies sent from this site by changing their browser settings, but in that case they will not be able to receive some of the services provided by this service.

(b) Access Information
Our website uses web beacons and other devices provided by our company or external companies to collect access history information from site visitors. However, this information is never linked to any personally identifiable information.

10. Contact point for employment-related inquiries

Sotetsu Hotel Management Co., Ltd.
Business Management Headquarters Human Resources Department
E-mail: shm_recruit@sotetsu-group.jp
TEL：045-319-2565

11. Contact point for complaints, consultations, disclosure requests, etc. regarding the handling of personal information

Sotetsu Hotel Management Co., Ltd.
Business Management Headquarters Planning Department
Email: shm_kikaku@sotetsu-group.jp
TEL：045-319-2528

[Safety management measures for personal information]

We will take necessary and appropriate measures to prevent the leakage, loss, or damage of collected personal information and to manage other personal information safely. Furthermore, when outsourcing the handling of personal information, we will require the outsourced party to also implement safety management measures and periodically check the status of such measures.

[Improvements to the handling of personal information]

We will review our internal regulations regarding the handling of personal information as appropriate and strive to improve them. Furthermore, we will update and improve our personal information protection management system, including these Terms and Conditions, in accordance with changes in laws, regulations, guidelines, etc. regarding personal information protection.

[Changes to the Personal Information Handling Terms and Conditions]

We may change these terms of use of personal information as necessary. The changed terms of use of personal information will take effect from the time they are published on our website. If there are any significant changes, we will clearly notify you on our website.

【Contact Us】

If you have any questions or comments regarding these terms and conditions for handling personal information, please contact the inquiry desk listed in [11. Contact point for complaints, consultations, disclosure requests, etc. regarding the handling of personal information].

This Privacy Policy was last updated on July 2025, 7.

In order to properly protect your personal information and remain a trusted company, we take the utmost care in handling personal information. We ask for your understanding and cooperation regarding the handling of personal information in recruitment activities.