company

Best Smiles For You
 



         

Sotetsu Hotel Management Co., Ltd. is a hotel management company of the Sotetsu Group, which is centered around Sotetsu Holdings Co., Ltd. We operate directly managed hotels and partner hotel businesses in Japan and overseas.
In order to embody our Mission (basic philosophy) of "Best Smiles For You," we will continue to work hard to become a hotel brand that is widely loved by everyone.

Corporate Philosophy

mission

 

Best Smiles For You
 

Vision

 

"Respect people"

Happy employees mean better service to customers
Offer.

To our customers

  • By understanding our customers, meeting their expectations, and ensuring their satisfaction, we aim to be a hotel that is loved by a wide range of customers.

To employees

  • Through proper leadership, we aim to be a company that is full of motivation and where employees feel motivated to work.

To all stakeholders

  • We aim to achieve sustainable business growth by sharing joy and profits with all stakeholders, including customers and employees.

value

 

"Respect people"

Happy employees mean better service to customers
Offer.

Code of conduct to aim to be a hotel loved by our customers

  • We always listen to our customers and strive to meet their expectations.
  • We provide genuine smiles that make our customers want to come back. We are not satisfied with the status quo and will work to improve our operations and streamline them.
  • We respond to the changing times and always provide innovative products and services.
  • We take good care of our hotel assets and maintain high quality.
  • We aim to be a hotel brand that is trusted by our customers.

Code of conduct for creating a company where employees feel valued

  • From the perspective of diversity, we value the personality and individuality of each employee with diverse backgrounds.
  • We will work together to create and maintain a safe working environment.
  • We will always take on new challenges without fear of failure.
  • We build strong teamwork based on mutual respect
  • We will maintain good communication between the company and employees, building mutual trust and understanding.
  • We aim to become human resources who are needed not only by the company but also by society, and link personal growth to the growth of the company.
  • We aim to develop human resources who can think, judge, and act independently.

Code of conduct for sharing joy and profits with stakeholders

  • We are close to the community and contribute to the local community.
  • We will maximize profits while achieving sustainable business growth and share them with all stakeholders.
  • We aim to be an environmentally friendly company through thorough sustainability management.
  • We will never forget our gratitude to all the stakeholders who support us.

Message from President

Greetings

We, Sotetsu Hotel Management Co., Ltd., are the hotel management company of the Sotetsu Group.
As a hotel chain specializing in accommodation to cater to a variety of stay styles, we operate five brands, including the Sotetsu Fresa Inn and Sotetsu Grand Fresa, which are close to stations, simple, clean, and highly functional, as well as The Splaisir, The Pocket Hotel, and Hotel Sunroute, and also engage in the partner hotel business.
The hotels we operate under the name "Sotetsu Hotels" total approximately 80 hotels in Japan and overseas, including directly managed hotels and partner hotels. Our continued growth is possible only thanks to the support of our customers, partner companies, and all other stakeholders. On behalf of all our executives and employees, I would like to express my sincere gratitude.
We will continue to strive to embody our Mission (basic philosophy) of "Best Smiles For You" and become a hotel brand that is widely loved by everyone.
We appreciate your continued patronage.

Sotetsu Hotel Management Co., Ltd.
Managing director
(CEO)  Masamune Suzuki

Profile

                         
Head office 220-0004 
Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX
(Sotetsu Head Office Building 2F)
Capital 1 million yen
Founding July 2017, 14
* April 2017, 10 
The hotel businesses of Sotetsu Inn Co., Ltd. and Sunroute Co., Ltd. are split off into Sotetsu Hotel Management Co., Ltd. (absorption-type split).
Main business Management of hotels specializing in lodging and partner hotel business
Shareholder Sotetsu Holdings, Inc.
[Listed on the Tokyo Stock Exchange Prime] 100% investment
Head office location(Registered notation) Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX
Employees1,328 people (as of the end of October 2025)
Board Member Managing director
(CEO)
Masamune Suzuki
Board of Director
Head of Business Management Division
Yasuhiko Hoshida
Board of Director
General Manager of Operations
Takashi Nishida 
Board of Director Takamasa Kato
Statutory Auditor Yasuhiro Minegishi
Statutory Auditor Akito Terada
History September, 1970 Sunroute Co., Ltd. is established.
September, 2006 Sotetsu Inn Co., Ltd. established
September, 2007 The first Sotetsu Fresa Inn store, Sotetsu Fresa Inn Kamakura-Ofuna, opens
September, 2017 Sotetsu Hotel Management Co., Ltd. established
September, 2017 The hotel businesses of Sotetsu Inn and Sunroute are absorbed and separated into Sotetsu Hotel Management.
September, 2018 The first THE SPLAISIR store in Korea, "The SPLAISIR Seoul Myeongdong" opens
September, 2018 The Pocket Hotel's first branch, "THE POCKET HOTEL Kyoto Shijo Karasuma" opens.
September, 2023 First store in Vietnam
September, 2024 First directly managed hotel in Taiwan
September, 2024 First directly managed hotel in Thailand
September, 2024 THE SPLAISIR's first store in Japan, "THE SPLAISIR Yokohama"

access

Access

220-0004 
9-14-2 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa Prefecture (Sotetsu Head Office Building XNUMXF)