company
Best Smiles For You
Sotetsu Hotel Management Co., Ltd. is a hotel management company of the Sotetsu Group, which is centered around Sotetsu Holdings Co., Ltd. We operate directly managed hotels and partner hotel businesses in Japan and overseas.
In order to embody our Mission (basic philosophy) of "Best Smiles For You," we will continue to work hard to become a hotel brand that is widely loved by everyone.
Management Philosophy
mission
Basic Philosophy
Best Smiles For You
Vision
"Respect people"
Happy employees mean better service to customers
Offer.
To our customers
- By understanding our customers, meeting their expectations, and ensuring their satisfaction, we aim to be a hotel that is loved by a wide range of customers.
To employees
- Through proper leadership, we aim to be a company that is full of motivation and where employees feel motivated to work.
To all stakeholders
- We aim to achieve sustainable business growth by sharing joy and profits with all stakeholders, including customers and employees.
value
"Respect people"
Happy employees mean better service to customers
Offer.
Code of conduct to aim to be a hotel loved by our customers
- We always listen to our customers and strive to meet their expectations.
- We provide genuine smiles that make our customers want to come back. We are not satisfied with the status quo and will work to improve our operations and streamline them.
- We respond to the changing times and always provide innovative products and services.
- We take good care of our hotel assets and maintain high quality.
- We aim to be a hotel brand that is trusted by our customers.
Code of conduct for creating a company where employees feel valued
- From the perspective of diversity, we value the personality and individuality of each employee with diverse backgrounds.
- We will work together to create and maintain a safe working environment.
- We will always take on new challenges without fear of failure.
- We build strong teamwork based on mutual respect
- We will maintain good communication between the company and employees, building mutual trust and understanding.
- We aim to become human resources who are needed not only by the company but also by society, and link personal growth to the growth of the company.
- We aim to develop human resources who can think, judge, and act independently.
Code of conduct for sharing joy and profits with stakeholders
- We are close to the community and contribute to the local community.
- We will maximize profits while achieving sustainable business growth and share them with all stakeholders.
- We aim to be an environmentally friendly company through thorough sustainability management.
- We will never forget our gratitude to all the stakeholders who support us.
Message from the President
Greetings
We, Sotetsu Hotel Management Co., Ltd., are the hotel management company of the Sotetsu Group.
As a hotel specializing in accommodations that cater to various stay styles, we operate five brands, including "Sotetsu Fresa Inn" and "Sotetsu Grand Fresa," which are close to train stations, simple, clean, and highly functional, as well as "SOTETSU HOTELS THE SPLAISIR," "The Pocket Hotel," and "Hotel Sunroute," and we also operate a partner hotel business.
The hotels we operate under the name "Sotetsu Hotels" total approximately 80 hotels in Japan and overseas, including directly managed hotels and partner hotels. Our continued growth is possible only thanks to the support of our customers, partner companies, and all other stakeholders. On behalf of all our executives and employees, I would like to express my sincere gratitude.
We will continue to strive to embody our Mission (basic philosophy) of "Best Smiles For You" and become a hotel brand that is widely loved by everyone.
We appreciate your continued patronage.
Sotetsu Hotel Management Co., Ltd.
Managing Director
(CEO) Masamune Suzuki
Corporate Profile
| Head office | Zip code:220-0004 Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX (Sotetsu Head Office Building 2F) |
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| Capital | 1 million yen | ||
| Founding | July 2017, 14 * April 2017, 10 The hotel businesses of Sotetsu Inn Co., Ltd. and Sunroute Co., Ltd. are split off into Sotetsu Hotel Management Co., Ltd. (absorption-type split). |
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| Main business | Management of hotels specializing in lodging and partner hotel business | ||
| Shareholder | Sotetsu Holdings, Inc. [Listed on the Tokyo Stock Exchange Prime] 100% investment |
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| Head office location (Registered notation) |
Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX | ||
| Employees | 1,328 people (as of the end of October 2025) | ||
| Board Member | Managing Director (CEO) |
Masamune Suzuki | |
| Board of Director | Head of Business Management Division | Yasuhiko Hoshida |
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| Board of Director Head of Business Management Division |
Yasuhiko Hoshida |
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| Board of Director | General Manager of Operations | Takashi Nishida |
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| Board of Director General Manager of Operations |
Takashi Nishida |
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| Board of Director | Takamasa Kato | ||
| Statutory Auditor | Yasuhiro Minegishi | ||
| Statutory Auditor | Akito Terada | ||
| History | January 1970 | Sunroute Co., Ltd. is established. | |
| January 2006 | Sotetsu Inn Co., Ltd. established | ||
| January 2007 | The first Sotetsu Fresa Inn store, Sotetsu Fresa Inn Kamakura-Ofuna, opens | ||
| January 2017 | Sotetsu Hotel Management Co., Ltd. established | ||
| January 2017 | The hotel businesses of Sotetsu Inn and Sunroute are absorbed and separated into Sotetsu Hotel Management. | ||
| January 2018 | The first THE SPLAISIR store in Korea, "The SPLAISIR Seoul Myeongdong" opens | ||
| January 2018 | The Pocket Hotel's first branch, "THE POCKET HOTEL Kyoto Shijo Karasuma" opens. | ||
| January 2023 | First store in Vietnam | ||
| January 2024 | First directly managed hotel in Taiwan | ||
| January 2024 | First directly managed hotel in Thailand | ||
| January 2024 | THE SPLAISIR's first store in Japan, "THE SPLAISIR Yokohama" | ||
Organization
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board of directors
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Managing Director
- Management Meeting
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Operation Headquarters
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Management department
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Central Tokyo area
Sotetsu Fresa Inn Tokyo Kanda Sotetsu Fresa Inn Kanda Otemachi Sotetsu Fresa Inn Tokyo Kyobashi Sotetsu Fresa Inn Ginza-Nanachome Sotetsu Fresa Inn Ginza-Sanchome Sotetsu Fresa Inn Shimbashi-Hibiyaguchi -
East Tokyo area
Sotetsu Fresa Inn Chiba Kashiwa Sotetsu Fresa Inn Ochanomizu Jimbocho Sotetsu Fresa Inn Nihombashi Ningyocho Sotetsu Fresa Inn Nihombashi-Kayabacho Sotetsu Fresa Inn Ueno Okachimachi Sotetsu Fresa Inn Tokyo-Kinshicho Sotetsu Fresa Inn Tokyo-Toyocho -
West Tokyo area
Sotetsu Fresa Inn Hamamatsucho-Daimon Sotetsu Fresa Inn Daimon Sotetsu Fresa Inn Tokyo-Akasaka Sotetsu Fresa Inn Tokyo-Tamachi Sotetsu Fresa Inn Tokyo-Roppongi Sotetsu Fresa Inn Higashi-Shinjuku Sotetsu Grand Fresa Takadanobaba -
Kanagawa area
Sotetsu Fresa Inn Yokohama Totsuka Sotetsu Fresa Inn Yokohama Sakuragicho Sotetsu Fresa Inn Yokohama Higashiguchi Sotetsu Fresa Inn Kawasaki-Higashiguchi Sotetsu Fresa Inn Kamakura-Ofuna kasamaguchi Sotetsu Fresa Inn Kamakura-Ofuna higashiguchi Sotetsu Fresa Inn Fujisawa Shonandai -
Keihanshin area
Sotetsu Fresa Inn Kyoto Shijokarasuma Sotetsu Fresa Inn Kyoto Kiyomizu-Gojo Sotetsu Fresa Inn Kyoto-Hachijoguchi THE POCKET HOTEL KYOTO-SHIJOKARASUMA THE POCKET HOTEL KYOTO-KARASUMAGOJO Sotetsu Fresa Inn Kitahama Sotetsu Fresa Inn Osaka-Shinsaibashi Sotetsu Fresa Inn Osaka-Yodoyabashi Sotetsu Fresa Inn Osaka Namba SOTETSU GRAND FRESA OSAKA-NAMBA Sotetsu Fresa Inn Kobe Sannomiya -
Wide area
Sotetsu Fresa Inn Sapporo Susukino Sotetsu Fresa Inn Sendai Hotel Sunroute Niigata Sotetsu Fresa Inn Nagano-Zenkojiguchi Sotetsu Fresa Inn Nagano-Ueda Sotetsu Fresa Inn Nagoya Sakuradoriguchi Sotetsu Fresa Inn Nagoya-Shinkansenguchi Sotetsu Fresa Inn Hiroshima-ekimae SOTETSU GRAND FRESA KUMAMOTO - Hotel Sunroute Plaza Shinjuku
- SOTETSU GRAND FRESA TOKYO-BAY ARIAKE
- SOTETSU HOTELS THE SPLAISIR YOKOHAMA
- Operation Manager
- Sales Representative
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Operations Department
- Business person
- IT department
- Purchasing person
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Marketing department
- Marketing
- Partner Hotel Manager
- Overseas Business Department
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Business Management Headquarters
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Planning Department
- Planning Manager
- In charge of DX promotion
- Human Resources Department
- Accounting department
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Hotel Segment Group Company
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Sotetsu Hotel Management Co., Ltd.
Head office Zip code:220-0004
Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX
(Sotetsu Head Office Building 2F)Capital 1 million yen Founding July 2017, 14
* April 2017, 10
The hotel businesses of Sotetsu Inn Co., Ltd. and Sunroute Co., Ltd. are split off into Sotetsu Hotel Management Co., Ltd. (absorption-type split).Main business Management of hotels specializing in lodging and partner hotel business Shareholder Sotetsu Holdings, Inc.
[Listed on the Tokyo Stock Exchange Prime] 100% investmentHead office location
(Registered notation)Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX Employees 1,328 people (as of the end of October 2025) Board Member Managing Director
(CEO)Masamune Suzuki Board of Director Head of Business Management Division Yasuhiko Hoshida Board of Director
Head of Business Management DivisionYasuhiko Hoshida Board of Director General Manager of Operations Takashi Nishida Board of Director
General Manager of OperationsTakashi Nishida Board of Director Takamasa Kato Statutory Auditor Yasuhiro Minegishi Statutory Auditor Akito Terada -
Sotetsu Hotel Development Co., Ltd.
Official Website https://sotetsu-hoteldevelopment.co.jp/ Head office Zip code:220-0004
Kanagawa Prefecture, Yokohama City, Nishi Ward, Kitasaiwai 9-14-XNUMX
(Sotetsu Head Office Building 2F)Capital 1 million yen Founding January 2010, 7 Main business Development and ownership of lodging-focused hotels Shareholder Sotetsu Holdings, Inc.
[Listed on the Tokyo Stock Exchange Prime] 100% investmentHead office location
(Registered notation)Employees Board Member Managing Director
(CEO)Masamune Suzuki Board of Director Corporate Planning Department Yoshikatsu Mashiko Board of Director
Corporate Planning DepartmentYoshikatsu Mashiko Board of Director Development Manager Norihisa Hosokawa Board of Director
Development ManagerNorihisa Hosokawa Board of Director Hajime Mori Board of Director Akito Terada Statutory Auditor Masahiro Shiina Statutory Auditor Mitsuo Minai -
Sotetsu International Korea Co., Ltd.
Head office 04526 15 Namdaemun-ro 5-gil, Jung-gu, Seoul, Republic of Korea Capital 50 billion won Founding January 2017, 3 Main business Hotel management and tourism accommodation industry in Korea Shareholder Sotetsu Hotel Management Co., Ltd. Head office location
(Registered notation)Employees Board Member Managing Director
(CEO)Takashi Nishida Executive vice-president Inside Director Koji Yoshizawa Executive vice-president
Inside DirectorKoji Yoshizawa Board of Director Other Non-Executive Directors Katsuyuki Kodera Board of Director
Other Non-Executive DirectorsKatsuyuki Kodera Board of Director Yasuhiro Minegishi -
SOTETSU INTERNATIONAL VIETNAM CO., LTD.
Head office 10th Floor, Miss Ao Dai Building, 21 Nguyen Trung Ngan, Ben Nghe Ward, District 1, Ho Chi Minh City, Viet Nam Capital 6,500,000 VND Founding January 2021, 8 Main business Hotel management in Vietnam Shareholder Sotetsu Hotel Management Co., Ltd. Head office location
(Registered notation)Employees Board Member Chairman Takashi Nishida President Lee Hyun-chu -
Sotetsu International Taiwan Co., Ltd.
Head office 57, Section 1, Zhonghua Road, Zhongzheng District, Taipei, Taiwan 100006 Capital 5,000,000 New Taiwan Dollars Founding January 2022, 6 Main business Hotel management in Taiwan Shareholder Sotetsu Hotel Management Co., Ltd. Head office location
(Registered notation)Employees Board Member Representative Director Takashi Nishida Board of Director Satoshi Wada Board of Director Takafumi Nori Statutory Auditor Yasuhiro Minegishi -
Thanh Van Hotel Development Investment Joint Stock Company
Head office 8 Ly Tu Trong Street, Sai Gon Ward, Ho Chi Minh City, Vietnam Capital 386,359,000 thousand VND Founding January 2018, 4 Main business Holdings of hotel business assets in Vietnam Shareholder Sotetsu Hotel Development Co., Ltd. and others Head office location
(Registered notation)Employees Board Member Representative Director Chairman and President Norihisa Hosokawa Representative Director and Vice President Lee Hyun-chu Board of Director Hideaki Yamashiro Board of Director Hiroaki Kato -
Sotetsu International (Thailand) Co., Ltd.
Head office No. 7 Soi Sukhumvit 25, North Klong-Toei Sub-District, Wattana District, Bangkok, Thailand 10110 Capital 671,000,000 Thai Baht Founding January 2017, 4 Main business Hotel development and management in Thailand Shareholder Sotetsu Hotel Development Co., Ltd. and others Head office location
(Registered notation)Employees Board Member Representative Director Takashi Nishida Board of Director Hiroaki Kato Board of Director Hideaki Yamashiro Board of Director Koji Yoshizawa -
Sotetsu Hotel Development Taiwan Co., Ltd.
Head office 57, Section 1, Zhonghua Road, Zhongzheng District, Taipei, Taiwan 100006 Capital 250,000,000 New Taiwan Dollars Founding January 2019, 2 Main business Acquisition, sale, purchase, rental, management, brokerage and representation of real estate in Taiwan Shareholder Sotetsu Hotel Development Co., Ltd. Head office location
(Registered notation)Employees Board Member Managing Director
(CEO)Norihisa Hosokawa Board of Director Yasuo Tokunaga Board of Director Hiroaki Kato Statutory Auditor Yoshikatsu Mashiko -
Sotetsu Hotel Co., Ltd.
Official Website https://ybsh.sotetsu-hotels.com/ Head office 神奈川県横浜市西区北幸1丁目3-23 Capital 1 million yen Founding January 1988, 5 Main business Hotel management, parking lot management and operation, and other businesses Shareholder Head office location
(Registered notation)Employees 473 Board Member President Masamune Suzuki Managing Director Eiji Hiruma Managing Director Tetsuya Ishihara Board of Director Hideyuki Takizawa Board of Director Takamasa Kato Board of Director Hiroshi Chihara Full-time Statutory Auditor Tomoyuki Okazaki Statutory Auditor Yoshie Hirose
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Zip code:220-0004
9-14-2 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa Prefecture (Sotetsu Head Office Building XNUMXF)
©2025 Sotetsu Hotel Management CO., LTD.